Refund policy

🧾 Refund Policy

We want you to love your purchase. If there’s any issue, we’re here to help.

Returns & Exchanges
We accept returns or exchanges within 30 days of delivery for any defective, damaged, or incorrect item.
To start a return, contact us at support@tplugstore.com with your order number and a brief description.

Eligibility

• The item must be unused and in its original packaging.

• We do not accept returns for items damaged by misuse or normal wear and tear.

Refunds
Once your return is received and inspected, we’ll notify you by email.
Approved refunds are processed within 3–7 business days to your original payment method.

Late or Missing Refunds
If you haven’t received your refund after 7 business days, please check with your bank before contacting us again.